We except returns and exchanges on a limited basis only. If an item has a defect, it is the buyers responsibility to contact us within 48 hours of delivery with photographic evidence of the defect. The seller is responsible for returning the product prior to an exchange occurring.

We accept custom orders on any of our available products. Please keep in mind, due to the nature of customized items we will not take returns on custom products.

We do offer gift wrapping.

We used either a white or purple poly mailer in most cases with a Beastly Bootique sticker or stamp. Our safe for work website (costuming items) is listed on the packaging.

If your costume horns are to become dirty, wipe them with a soft, damp cloth. While they are durable, drops and falls can break them so please be careful when handling your new horns.

Collars can be hand washed only with cold water.

We can accommodate wholesale orders. Please inquire.

Each item is handmade. Collars, Garters and sewn accessories can have up to 1/2" of variance from the listed size. Our collars are measured from D-Ring to D-Ring. Garters are measured 2" smaller then specified custom size to allow for a tight stretch fit.

Trish Dobson Designs, LLC. reserves the right to reproduce custom made items. We reserve the right to photograph items we create and may use them for advertising and promotional purposes. All photos therein are the property of Trish Dobson Designs, LLC. and cannot be used without permission.

I do offer rush processing on a case by case basis. This does not include shipping time. Please take that into consideration prior to placing an order.

I cannot guarantee delivery by a specific date. Due to delays in shipping that are out of my control, I will not guarantee delivery by a specific date.

Processing time is generally 3 to 4 weeks from the date the order is placed. Shipping time on average in the U.S. takes 3 to 5 business days. Please plan accordingly prior to placing your order. Our collars and horns are all custom made just for you, so that craftsmanship takes time. Refunds will not be given for orders delayed in shipping.